Great book and easy-to-read ! Very inspiring to improve your customer service as well as all your relationships in general.
Inspiring book whether you are a leader driven by co-elevation always seeking for more solutions to reinvent your organization or an employee willing to reassure yourself if you don’t feel happy within your current position. A subtil mix between theory and concrete examples. ADAPT TO EVOLVE As I described in a previous post, the environment is continuously evolving, so adaptability might be beneficial for your organization. This book is excellent for those looking for co-elevation, i.e. to leverage diversity and include everyone in the scary and exciting life of their company. The bookLire la suite « REINVENTING YOUR ORGANIZATION »
In his book « Good to great », Jim COLLINS presents his results of a 5-year study on what differentiates 11 excellent companies from their direct and indirect competitors. I share some of his findings in this article. Former Stanford business professor Jim COLLINS now runs his own management research lab where he conducts large-scale research projects.Lire la suite « GOOD TO GREAT »
Mind Mapping is a powerful method to unleash your brain and overall potential. It can indeed boost all in one your memory, your creativity and your ideation. It also helps you better communicate, negotiate, solve problems and even heal. More on this amazing method in this post. Today I am sharing with you a practicalLire la suite « UNLEASH YOUR POTENTIAL WITH MIND MAPPING »
At some point, we all have been confronted to failure, whether at school, in sports, in business and/or in our personal life. The way we are able to deal with it is a key differentiator for upcoming successes, or lack thereof. In this post, I am sharing a few thoughts on the topic. June 2021.Lire la suite « THE VIRTUES OF FAILURE »