THE HEDGEHOG CONCEPT

In his book “Good to great”, Jim COLLINS presents the hedgehog concept as one of the major differentiators between excellent companies and their more mediocre competitors. Learn more about this concept in this article. I discussed the work of Jim COLLINS and his team in a previous ARTICLE. As a reminder, they analyzed, during 5Lire la suite “THE HEDGEHOG CONCEPT”

DARK SIDES OF QUALITY ASSURANCE

There are overall two types of problematic companies regarding Quality Assurance. These that do not do enough, and those that do too much (the former tending to evolve towards the latter). These two dark sides have a cost in terms of productivity, income and employee engagement. In this post, I am sharing how a systemicLire la suite “DARK SIDES OF QUALITY ASSURANCE”

HOW TO DEAL WITH A POLARIZED ORGANIZATION

Any organization (i.e. family, team, company, country) faces over time various distributions of member perceptions. These can be aligned, dispersed or polarized. In this post, I am sharing a few thoughts on how to deal with a polarized organization. Organizational polarization can be defined as a division into two sharply contrasting groups within the sameLire la suite “HOW TO DEAL WITH A POLARIZED ORGANIZATION”